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Articles

Vista x64 and Adobe CS2

by Alan McCloskeyOctober 23, 2008November 28, 2014048
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So I installed Vista x64, and its fast and smooth, and now I’m installing all my necessary applications.

 
Vista x64 has two default locations for programs; “Program Files” and “Program Files (x86)”.  Whenever a program installs and is a 32-bit app and tries to write to the “Program Files” directory it will get placed in the “Program Files (x86) directory”.
 
Well, Adobe will not let you install to a directory with parentheses in the pathname.  So, I just removed it and tried to install to “C:\Program Files\Adobe” and it installed fine.  When I tried to actually RUN Photoshop I was met with an error
“Your user name, organization, or serial number is missing or invalid.”.
 
So Photoshop installs to the directory that it doesn’t support, so it can’t find the config files that it needs.  You could track down the config it needs and update it, but that would take alot of time. 
 
The only solution is to uninstall and reinstall into a completely different directory (“c:\Adobe”) and then it runs fine.
It was a fresh Vista x64 install. I’m not sure how you installed it, because I get a warning message when trying to install that “Adobe cannot install to a directory with special characters” or something like that.
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Alan McCloskey
Alan is a web architect, stand-up comedian, and your friendly neighborhood Grammar Nerd. You can stalk him on the Interwebs via Facebook and follow him on X @ocmodshop.

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